1. How can I place an order?
You can browse our collections, select your preferred product and size, add it to your cart, and proceed to checkout. Once your order is confirmed, you will receive an order confirmation.
2. What payment methods do you accept?
We accept the payment methods available at checkout. Available options may vary depending on your location.
3. How long does delivery take?
Orders are processed within 1–2 business days. Delivery times may vary depending on your location and shipping method selected at checkout.
4. Can I track my order?
Yes. Once your order has been shipped, you will receive tracking information where available.
5. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can only make changes before the order has been processed or shipped.
6. What is your return policy?
We accept eligible returns according to our Return & Refund Policy. Products must meet the required condition and return criteria.
7. Can I exchange an item?
Yes, eligible products may be exchanged according to our exchange policy. Please contact our support team before sending an item back.
8. What if I receive a damaged or incorrect item?
Please contact us as soon as possible with your order number and clear photos of the product. Our team will review the issue and assist you.
9. How do I choose the right size?
Please check the Size Guide available on the product page before placing your order. If you are unsure, contact our support team for assistance.
10. Do you ship internationally?
International shipping availability depends on the destination. Available shipping options will be shown at checkout.
11. How can I contact AARA?
For any questions regarding your order, products, shipping or returns, please contact us through our Contact Us page.
12. Where can I follow AARA?
Follow AARA on our official social media channels to discover new collections, campaigns and updates.
Still have questions?
Our support team is here to help.
CONTACT AARA →